Truck Explorer Update & Support Subscription

UK customers: Any applicable customs clearance fees and import duty are included in the price.

AutoVEI Truck Explorer Update and Support renews the service attached to an existing Truck Explorer system for 12 months.

Included

• Access to the current Truck Explorer software
• VEI and DirectConnect 2U firmware fixes and improvements
• Help with using the VEI device
• MR/PLD flash-file database downloads, limited by AutoVEI to five files per day and 20 per month
• Ability to purchase additional licences and tokens while the subscription is valid

Important

• Requires existing AutoVEI hardware
• The subscription is tied to its hardware/user and is not transferable
• Repair-process consultation is not included
• AutoVEI requires an active subscription when purchasing additional licences
• The listed price is for the standard annual renewal tier. AutoVEI currently places renewals made within 30 days of expiry in its lowest-priced tier. Subscriptions expired for 31–90 days or more than 90 days have higher renewal charges; contact CreativeOBD for the correct price before ordering if your subscription has expired

Please provide your VEI device serial number when contacting us about a renewal so we can confirm the subscription attached to your hardware. The anniversary extended-support offer applies to eligible new kits, not this standalone renewal.